Contact Us

We’d love to hear from you. To get the fastest response, please direct your message to the right team below.

1. Order Support & Returns

Managed by the Official Shop Support Team

Please contact our support desk for any questions regarding an existing order, shipping status, or returns.

They have direct access to your order details and tracking information.

Contact them for:

• "Where is my order?"

• Tracking updates and shipping delays

• Returns, exchanges, and cancellations

• Reporting damaged or incorrect items

Email: contact@support.joshauzof.com

2. Business & Brand Inquiries

Direct line to Jo's Haüz of Ltd.

For partnerships, press, and non-order related questions, reach out to us directly.

Contact us for:

• Brand information

• Press, media, and styling requests

• Partnerships and collaborations

• General feedback

Email: support@joshauzof.com