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Terms of service

TERMS OF SERVICE


Last Updated: December 27, 2025


Welcome, and thank you for your interest in Jo's Hauz of Ltd. (“we,” “our,” or “us”) and our website at joshauzof.com(the “Service”). These Terms of Service are a legally binding contract between you and Jo's Haüz of Ltd. regarding your use of the Service.


PLEASE READ THE FOLLOWING TERMS CAREFULLY.


BY CLICKING “I ACCEPT,” OR BY OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THE FOLLOWING TERMS AND CONDITIONS, INCLUDING OUR PRIVACY POLICY (TOGETHER, THESE “TERMS”). IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE.

1. SERVICE OVERVIEW

We offer a website where you can purchase merchandise, digital products, and memberships (“Products”).

The Service is powered by technical infrastructure provided by Fourthwall, Inc. (“Platform Provider”). While Jo's Haüz of Ltd. manages the storefront and brand, the Platform Provider acts as a limited agent for the purpose of processing secure payments and tax remittance. You acknowledge that charges on your bank statement may appear as "Jo's Haüz" or "Fourthwall" depending on the payment method used.

2. ELIGIBILITY

You must be at least 13 years old to use the Service. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 13 years old; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations.

3. ACCOUNTS AND REGISTRATION

To access certain features, you may be required to register for an account. You agree that the information you provide to us is accurate and that you will keep it accurate and up-to-date at all times. You are solely responsible for maintaining the confidentiality of your account and password. If you believe that your account is no longer secure, then you must immediately notify us at contact@support.joshauzof.com.

4. GENERAL PAYMENT TERMS


4.1. Fees & Price.

We reserve the right to determine pricing for all Products and Memberships. We may change the fees for any Product or Membership at any time. All fees are in U.S. Dollars. You acknowledge that certain jurisdictions (such as the State of Colorado) may mandate specific statutory fees (e.g., the Retail Delivery Fee) on shipments. These are government-mandated surcharges passed directly to the customer and are not revenue for us.


4.2. Authorization.

You authorize us and our third-party payment processors to charge all sums for the Products you purchase, including all applicable taxes and shipping fees, to the payment method specified in your account.


4.3. Memberships.

If you activate a recurring Membership, you authorize us to periodically charge, on a going-forward basis and until cancellation, all accrued sums on or before the payment due date. You must cancel your Membership before it renews in order to avoid billing of the next periodic Membership Fee. You may cancel by accessing your profile or contacting support.

5. RETURNS AND REFUNDS


5.1. Defective Products.

We will accept returns only for defective Products (e.g., misprinted, damaged in transit) made within 30 days of the purchase date. If a Product is deemed defective, we will issue a full refund or replacement and will pay for the return shipping.


5.2. Standard Policy (No Buyer’s Remorse).

Because our products are made-to-order, we do not accept returns or issue refunds for non-defective Products, including but not limited to incorrect size selection (where a size chart was provided), color preferences, or buyer’s remorse.


5.3. Digital Goods.

All sales of digital downloads, patterns, and digital memberships are Final Sale and non-refundable.

6. SHIPPING AND DELIVERY


6.1. General.

All Products will be shipped according to the terms provided at the time of purchase to the shipping address you provide. We coordinate with third-party manufacturers and logistics partners; we are not liable for delays caused by carriers, customs holding, or incorrect addresses provided by you.


6.2. International Customs and Duties.

If you order Products for delivery outside of the United States, your shipment may be subject to import duties, taxes, and customs fees, which are levied once a shipment reaches the destination country. You are solely responsible for paying these fees. We have no control over these charges and cannot predict what they may be. If you refuse a shipment due to unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded.

7. LICENSES AND INTELLECTUAL PROPERTY


7.1. Limited License.

Subject to your compliance with these Terms, we grant you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, revocable license to access and use the Service.


7.2. Ownership.

The Service is owned and operated by Jo's Haüz of Ltd. The visual interfaces, graphics, design, compilation, data, computer code, products, and all other elements of the Service (“Materials”) are protected by intellectual property and other laws. All Materials are the property of Jo's Haüz of Ltd. or our third-party licensors.


7.3. Feedback.

If you choose to provide input and suggestions regarding problems with or improvements to the Service (“Feedback”), you grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use that Feedback for any purpose, including to improve the Service.

8. PROHIBITED CONDUCT

BY USING THE SERVICE YOU AGREE NOT TO:

  • Use the Service for any illegal purpose or in violation of any local, state, national, or international law;

  • Violate, or encourage others to violate, any right of a third party, including by infringing or misappropriating any third party intellectual property right;

  • Interfere with security-related features of the Service;

  • Interfere with the operation of the Service or any user’s enjoyment of the Service, including by uploading malicious code, viruses, or spyware;

  • Perform any fraudulent activity including impersonating any person or entity;

  • Sell or otherwise transfer the access granted under these Terms.

9. MODIFICATION AND TERMINATION


9.1. Modification.

We reserve the right to change these Terms on a going-forward basis at any time.


9.2. Termination.

We may, at our sole discretion, terminate these Terms or your account on the Service, or suspend or terminate your access to the Service, at any time for any reason or no reason, with or without notice.


9.3. Effect of Termination.

Upon termination: (a) your license rights will terminate and you must immediately cease all use of the Service; (b) you must pay any unpaid amount that was due prior to termination; and (c) all payment obligations accrued prior to termination will survive.

10. INDEMNITY

To the fullest extent permitted by law, you are responsible for your use of the Service, and you will defend and indemnify Jo's Hauz of Ltd., the Platform Provider (Fourthwall), and their officers, directors, employees, consultants, and agents (together, the “Service Entities”) from and against every claim brought by a third party, and any related liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or connected with: (a) your unauthorized use of, or misuse of, the Service; (b) your violation of any portion of these Terms; or (c) your violation of any third party right.

11. DISCLAIMERS; NO WARRANTIES

THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE SERVICE ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE.

13. GENERAL PROVISIONS


13.1. Governing Law.

These Terms are governed by the laws of the State of Colorado without regard to conflict of law principles. You and Jo's Hauz of Ltd. submit to the personal and exclusive jurisdiction of the state courts and federal courts located within Moffat County, Colorado for resolution of any lawsuit or court proceeding permitted under these Terms.


13.2. International Use.

The Service is intended for visitors located within the United States. We make no representation that the Service is appropriate or available for use outside of the United States.


13.3. Waiver.

The failure to require performance of any provision will not affect our right to require performance at any other time after that, nor will a waiver by us of any breach or default of these Terms be a waiver of any subsequent breach.


13.4. Consent to Electronic Communications.

By using the Service, you consent to receiving certain electronic communications from us as further described in our Privacy Policy.


13.5. Contact Information.

The Service is offered by Jo's Haüz of Ltd. You may contact us by sending correspondence to: support@joshauzof.com

14. NOTICE TO CALIFORNIA RESIDENTS

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.