The Anti-Hospitality Protocol: The Manager’s Firewall
Stop letting "The Customer is Always Right" destroy your staff.
You are tired of being a doormat. You are tired of staff burnout. You are tired of the entitlement.
The Anti-Hospitality Protocol is the complete operating system for saying "No" without sacrificing professionalism. It is not a theory. It is a field-tested legal and operational firewall for hotel owners, Airbnb hosts, and service managers who need to take their lives back.
WHAT IS INSIDE (Digital Download):
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The Manual: No, But Thank You (40-Page eBook on Leadership & Boundaries).
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The Scripts: "Set The Tone" Email Templates (Copy/paste responses to difficult guests).
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The Tools: Policy Writing Templates & Boundary Cheat Sheets.
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The Defense: The "Entitlement Response" Protocol.
WHO THIS IS FOR: Rural motel owners, Airbnb hosts, and Front Desk Managers who are done with being abused by guests.
Instant Digital Download. PDF + ZIP format.